This website is provided by Leisure Direction Travel Limited.
Leisure Direction Travel Limited (hereinafter referred to as Leisure Direction
Travel) is committed to protecting the privacy of its customers. This privacy
policy applies to all websites managed by Leisure Direction Travel (including
but not limited to www.leisuredirection.co.uk & www.eurodrive.co.uk) as well
as the services and products provided through those sites. From time to time
we may make alterations to our websites and to the products and services provided
through them. Our commitment to protecting the privacy of your personal information
may result in periodic changes to this privacy policy. Any such changes will
be posted on this page and we would ask that you refer back to it regularly
in order to review any amendments.
Use of any Leisure Direction Travel website or service indicates your consent
to the collection and use of information as described below.
Any questions which you may have regarding this privacy policy should be directed
to mail@leisuredirection.co.uk.
1. What information is collected & how is it used?
We ask you to supply certain information when you sign up with us as a customer.
This information includes your name, the name of your business (if applicable),
your postal address, email address, telephone number, fax number (if applicable)
and how you heard of us. This information will be used in the management of
our own database and to enable us to contact you about the service you have
requested (for example, to confirm your travel details or to inform you of
changes &/or amendments to a booking). We may also use your email address to
send you information about our products and services. If you wish you may opt
out from receiving this information. (see "Newsletters" below).
In addition, when you use our website we store your IP address and may use
this information to administer our website and help to diagnose any network
or server problems. Our website uses cookies to keep track of your use of our
website and e-commerce system. Information passed to us from your web browser
may be stored and used in our internal statistical analysis. We may also automatically
collect non-personal information about you such as the type of internet browsers
you use or the site from which you linked to our website. You cannot be identified
from this information and it is only used to assist us in providing an effective
service on our website.
2. Do we share your personal information with anyone else?
Leisure Direction Travel will not divulge your personal information to any
third party except in the following circumstances:
- in order to provide certain travel services we are required to send minimal
details, such as your name (along with the names of other party members),
to our suppliers to formally record your booking. We do not pass them any
other personal details;
- if required to do so by law or by any organisation with appropriate authority;
- if you have signed up for optional services which require us to pass your
personal information to another company (see "Optional Services" below);
- to any financial institution with whom we hold an account for the purpose
of verifying credit status and / or validating financial transactions;
- we may provide aggregate statistics about our sales, customers, traffic
patterns and other site information to selected business partners, but these
statistics will not include any information that could personally identify
you;
- as part of a sale or transfer of the shares and/or assets of Leisure Direction
Travel Limited.
3. Credit Cards
Credit card payments for our services are processed by our secure payment
service provider but they do not record any other information about you. Your
credit card transaction details may be stored securely on our database along
with your booking history and personal details.
4. Newsletters
From time to time Leisure Direction Travel will send newsletters to those
customers who have opted to be included on our various customer mailing lists.
New customers have the opportunity to decide to opt in or out of these mailing
lists when they first sign up with us. Existing customers or other people who
are interested in the newsletters may opt in or out on the leisuredirection.co.uk
website, on each newsletter or by sending an email request to mail@leisuredirection.co.uk.
5. Optional Services
From time to time Leisure Direction Travel may offer additional services to
our customers. In some cases these services may require us to pass personal
data held by us to a third party. Any such service will be optional and the
opt-in process will clearly show that personal data will be shared with another
company.
6. How long will we hold data on you?
Leisure Direction Travel will not hold data for longer than is reasonably
necessary for the purposes of the proper conduct of its business or as required
by law.
7. Where is the data stored?
Information which you submit via our website is stored on a computer and sometimes
on paper at our offices located in the European Economic Area. This is necessary
in order to process the information and to send you any information you have
requested.
8. Security
Leisure Direction Travel places great importance on the security of all information
associated with its customers and has security measures in place to attempt
to protect against the loss, misuse and alteration of customer data under our
control. For example, our security and privacy policies are periodically reviewed
and enhanced as necessary and only authorised personnel have access to user
information. With regard to our website, we may use secure server software
(SSL) to encrypt information you input before it is sent to us. While we cannot
ensure or guarantee that loss, misuse or alteration of data will not occur,
we use our best efforts to prevent this.
9. Links to Other Sites
The Leisure Direction Travel website contains advertising and links to other
websites. No personal information is passed to other websites if you follow
one of these links. Leisure Direction Travel is not responsible for the privacy
practices or content of linked websites. We would encourage you to read the
privacy statements of other websites, since their privacy policy may differ
from ours.
10. Changes to Personal Information
If you need to change the information that we keep, for example because you
have moved or to correct an error, please contact us via mail@leisuredirection.co.uk
11. Consent
Use of the Leisure Direction Travel website and services indicates your consent
to the collection and use of information as described in this policy. Any changes
to the policy will be posted on this page.
12. Governing Law
Leisure Direction Travel Limited is a UK company and this privacy policy is
intended to be interpreted under English law.
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