Privacy Policy

  

This website is provided by Leisure Direction Travel Limited.


Leisure Direction Travel Limited (hereinafter referred to as Leisure Direction Travel) is committed to protecting the privacy of its customers. This privacy policy applies to all websites managed by Leisure Direction Travel (including but not limited to www.leisuredirection.co.uk & www.eurodrive.co.uk) as well as the services and products provided through those sites. From time to time we may make alterations to our websites and to the products and services provided through them. Our commitment to protecting the privacy of your personal information may result in periodic changes to this privacy policy. Any such changes will be posted on this page and we would ask that you refer back to it regularly in order to review any amendments.


Use of any Leisure Direction Travel website or service indicates your consent to the collection and use of information as described below.

Any questions which you may have regarding this privacy policy should be directed to mail@leisuredirection.co.uk.


1. What information is collected & how is it used?

We ask you to supply certain information when you sign up with us as a customer. This information includes your name, the name of your business (if applicable), your postal address, email address, telephone number, fax number (if applicable) and how you heard of us. This information will be used in the management of our own database and to enable us to contact you about the service you have requested (for example, to confirm your travel details or to inform you of changes &/or amendments to a booking). We may also use your email address to send you information about our products and services. If you wish you may opt out from receiving this information. (see "Newsletters" below).

In addition, when you use our website we store your IP address and may use this information to administer our website and help to diagnose any network or server problems. Our website uses cookies to keep track of your use of our website and e-commerce system. Information passed to us from your web browser may be stored and used in our internal statistical analysis. We may also automatically collect non-personal information about you such as the type of internet browsers you use or the site from which you linked to our website. You cannot be identified from this information and it is only used to assist us in providing an effective service on our website.


2. Do we share your personal information with anyone else?

Leisure Direction Travel will not divulge your personal information to any third party except in the following circumstances:


  1. in order to provide certain travel services we are required to send minimal details, such as your name (along with the names of other party members), to our suppliers to formally record your booking. We do not pass them any other personal details;
  2. if required to do so by law or by any organisation with appropriate authority;
  3. if you have signed up for optional services which require us to pass your personal information to another company (see "Optional Services" below);
  4. to any financial institution with whom we hold an account for the purpose of verifying credit status and / or validating financial transactions;
  5. we may provide aggregate statistics about our sales, customers, traffic patterns and other site information to selected business partners, but these statistics will not include any information that could personally identify you;
  6. as part of a sale or transfer of the shares and/or assets of Leisure Direction Travel Limited.
3. Credit Cards

Credit card payments for our services are processed by our secure payment service provider but they do not record any other information about you. Your credit card transaction details may be stored securely on our database along with your booking history and personal details.


4. Newsletters

From time to time Leisure Direction Travel will send newsletters to those customers who have opted to be included on our various customer mailing lists. New customers have the opportunity to decide to opt in or out of these mailing lists when they first sign up with us. Existing customers or other people who are interested in the newsletters may opt in or out on the leisuredirection.co.uk website, on each newsletter or by sending an email request to mail@leisuredirection.co.uk.


5. Optional Services

From time to time Leisure Direction Travel may offer additional services to our customers. In some cases these services may require us to pass personal data held by us to a third party. Any such service will be optional and the opt-in process will clearly show that personal data will be shared with another company.


6. How long will we hold data on you?

Leisure Direction Travel will not hold data for longer than is reasonably necessary for the purposes of the proper conduct of its business or as required by law.


7. Where is the data stored?

Information which you submit via our website is stored on a computer and sometimes on paper at our offices located in the European Economic Area. This is necessary in order to process the information and to send you any information you have requested.


8. Security

Leisure Direction Travel places great importance on the security of all information associated with its customers and has security measures in place to attempt to protect against the loss, misuse and alteration of customer data under our control. For example, our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised personnel have access to user information. With regard to our website, we may use secure server software (SSL) to encrypt information you input before it is sent to us. While we cannot ensure or guarantee that loss, misuse or alteration of data will not occur, we use our best efforts to prevent this.


9. Links to Other Sites

The Leisure Direction Travel website contains advertising and links to other websites. No personal information is passed to other websites if you follow one of these links. Leisure Direction Travel is not responsible for the privacy practices or content of linked websites. We would encourage you to read the privacy statements of other websites, since their privacy policy may differ from ours.


10. Changes to Personal Information

If you need to change the information that we keep, for example because you have moved or to correct an error, please contact us via mail@leisuredirection.co.uk


11. Consent

Use of the Leisure Direction Travel website and services indicates your consent to the collection and use of information as described in this policy. Any changes to the policy will be posted on this page.


12. Governing Law

Leisure Direction Travel Limited is a UK company and this privacy policy is intended to be interpreted under English law.


 

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Leisure Direction   0844 576 5504  
 
Your Self-Drive Holiday Specialist